I encountered an error when I placed my PreFlight order - What should I do?

PreFlight > PreFlight for Consumers

We apologize for any delay or inconvenience in processing your request. If an error was encountered, no charge to your credit card, or access to your credit data has occurred. Often typos in your personal information or credit card data are responsible for errors. The error message will, if possible identify the source of the error. If a typo occurred, simply use the back button to correct the error and resubmit your request.

Should we be unable to complete your request, you can contact Credit Technologies directly by selecting the "Live Chat" option to the left, or by phone at 800.473.1380 between the hours of 9:00am – 8:00pm Eastern (6:00am – 5:00pm Pacific.) For inquires after normal business hours or on weekends, please create a ticket by selecting the "Create Ticket" button to the left. We’ll respond to your request the following business day.

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